Return Policy

1. The Approval Period
We want you to be completely thrilled with your new artwork. If the piece does not fit your space or simply doesn't satisfy you, you have 7 days from the date of delivery to notify us at smalljarstudio@gmail.com of your intent to return the artwork. 

2. Return Conditions
To be eligible for a refund, the artwork must be shipped out within 3 days of your return notification. The piece must arrive in its original condition and original packaging, and include all accompanying documentation (e.g., Certificate of Authenticity).

3. Shipping & Fees
Return shipping costs are the full responsibility of the buyer. We strongly recommend using a trackable shipping service and purchasing insurance, as we cannot issue a refund for artwork lost or damaged in return transit. Original shipping costs are non-refundable.

4. Refunds
Once the returned artwork is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a full refund (minus the original shipping costs) will be issued to your original payment method within 3 to 5 business days.

5. Damaged in Transit
If your artwork arrives damaged, please take photos of the box before opening it, followed by photos of the damaged artwork itself. Please contact us immediately at smalljarstudio@gmail.com with the documentation so we can file a claim with the shipping carrier and arrange for a resolution.

6. Commissioned Work
Please note that all sales for commissioned or custom artwork are final, as these pieces are tailored specifically to your requests.